Shipping Policy

BAKED-TO-ORDER

Our cookies are baked-to-order, and packaged by hand to ensure the freshest product possible. Each cookie will come individually packed and sealed in a resealable bag to prolong the enjoyment of our product! 

We currently ONLY SHIP ON MONDAYS. This is to ensure your product arrives in a timely manner in the best condition. Expedited shipping options only affect the shipping times not the date the product will be shipped.  

WE CANNOT GUARANTEE SHIPPING OR ARRIVAL TIMES

Please note, we cannot guarantee shipping or arrival times. We are at the mercy of the postal system and certain factors are out of our control. We suggest you schedule your order to arrive at least one business day before desired date to allow for unseen delays.

We ship cookies every Monday. All orders are shipped via UPS ground unless upgraded

Orders placed before Saturday at 12 am cst. will be shipped out the following Monday. (ex. You order cookies Thursday, your cookies will ship Monday. You order cookies Monday, your cookies will ship the FOLLOWING Monday.)

When your order has shipped, we will send a confirmation with tracking information to the email address you provided with your order. If you do not received a confirmation email, please check your junk mail folder! For other questions, contact info@thecookiesociety.com

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