FAQs

Categories

Shipping

How does shipping work?

Open tab

Our cookies are baked to order and packaged by hand to insure the freshest product possible. Each cookie will come individually packed and sealed in a resealable bag to prolong the enjoyment of our product!

We do our best to package and ship orders as quickly as possible. The length of time it takes for us to ship your orders can vary depending upon when the order is placed and whether or not it is the holiday season.

All orders are shipped via USPS Priority Mail. We ship cookies Monday and Tuesday.

Please check out our shipping policy page for more details!

Can I schedule a time and day for my cookies to arrive?

Open tab

Unfortunately, we cannot guarantee shipping or arrival times. We are at the mercy of the postal system and certain factors are out of our control.

We suggest you schedule your order to arrive at least one business day before desired date to allow for unseen delays.

All orders are shipped via USPS Priority Mail. We ship cookies Monday and Tuesday.

Please check out our shipping policy page for more details!

Can I get The Cookie Society delivered locally?

Open tab

We aren’t currently offering local delivery, but we do host several pop-ups in the DFW area. 

How long do the cookies last?

Open tab

We suggest you enjoy your cookies within 5 days of receiving them. If you don’t plan to enjoy them immediately, store them in the freezer for up to 3 months.

To Reheat (from the freezer) The cookies can be reheated in a 375 degree oven for 8-10 minutes.

Cookies

What ingredients do you use?

Open tab

We use only the highest quality ingredients available. We also prefer to use Texas made/grown when possible!

Do you have an allergen-friendly cookie? (i.e. gluten- free, dairy- free, nut-free)

Open tab

Yes! We can’t call them gluten- free as they are made in a kitchen that also processes peanuts, tree nuts, wheat, eggs, milk, and soy. We do use gluten-free flour, oats, and chocolate in the recipe though. We apologize for the inconvenience.

General

Do you have a store front?

Open tab

Yes! We just opened our store front at 9320 Dallas Parkway, Suite 160, Frisco, TX 75033. Come by and visit us!

Do you have discount codes?

Open tab

Yes! From time to time we like to treat our loyal guests. Join in on the fun by scrolling to the bottom of the page and enter your email address into the form.

Close (esc)

Order pickup @ Frisco store

Ordering pickup has never been easier! Just click the button below to start the ordering process.

ORDER NOW

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Shopping Cart

Your cart is currently empty.
Shop now