Take a step forward in your career as a high-performing manager at DFW’s fastest-growing cookie company.

We’re looking to work with someone who can light up a room (or, in this case, a shop full of cookies) and genuinely, truly likes to see customers walk out happy. Because when customers are happy, they’re buying cookies, and when customers buy cookies, our cookie stores are profitable. 

Okay, we’re going to say it: “Results-driven.” Isn’t that a given? For us, it is. And it’s not just the customers we want smiling; it’s the employees, too. The fact is that we need a person with a background in food or retail management who will come in on day one and take responsibility for store performance and productivity. And don't worry—you’re not going to walk in and get handed a team of downers who you have to push every inch of the way. Our people like being part of a real, original DFW cookie shop, so they’ll be ready and waiting to charge ahead under your leadership. 

You run the show, and there’s no micro-managing—just a lot of trust. That’s why two of our managers have ended up joining us at the HQ. We’re growing fast. There's real opportunity here. 

Just below, you’ll see some requirements and responsibilities. Give them a read to see if you think we’ll be a good fit.

Do you qualify? Take a look at our key requirements and skills. 

I have

• experience in food or retail management of at least one year and can push the tempo, from operations to customer service, in a fast-paced, high-volume shop
• a valid Food Manager’s certificate
• proven to myself and those around me that I can lead teams and motivate people
• a strong work ethic
• a few big wins in my career that I can point to and say, ‘That’s why I’m the one for the job.’
• always adhered to safety and sanitation guidelines, and like to keep my shop clean and safe
• absolutely no weaknesses (just kidding)

I can

• make customers feel happy, appreciated, and understood
• swoop in and turn grumpy customers into happy ones
• oversee compliance, end-to-end
• produce reports on sales trends, profits, and budgets, as well as qualitative reports on customer likes, dislikes, needs, and wants
• manage inventory and make sure the shop has cookies to feed customers
• handle standard procedures with credit cards and cash, including counting money, making cash drops and deposits, and, in general, keeping track of money
• occasionally lift and carry up to 50 lbs (flour and sugar get heavy sometimes!); occasionally bend or kneel or push or pull 50 lbs; stand, squat, bend, twist, reach, walk, or lean throughout a shift; handle repetitive motion of the wrist and arm; comprehend audio and visual cues; get around hot ovens and occasionally deal with small spaces 

I like

• seeing problems and bringing solutions
• working together with assistant managers and direct reports to get things done
• welcoming people to the team and showing them what they need to be able to do to succeed and enjoy work
• to lead by example
• talking to people, expressing yourself in writing, and keeping communication flowing
• actual opportunities to move forward in my career
• cookies

If you said “yes” to all of the above, then we want you on our team. Sound good? Let’s go to work.